When is the New International Student Orientation?
First day of classes for each intake.
- Get to know the campus Academy and student support services
- Meet other students and staff
- Photograph for student ID cards.
- Determine parking availability near Academy
- Provide information about community services for newcomers to the specific location of campus
What to bring
Please bring your PASSPORT, STUDY PERMIT, and LETTER OF ACCEPTANCE
- Prepare Your Immigration Documents
Study Permit: A valid study permit authorizes you to stay and study in Canada. If you are an international student, you require a valid study permit to study at the Academy.
Letter of Introduction: If this is your first time to apply for a study permit outside Canada, you will receive a Letter of Introduction when your study permit gets approved. You will need to bring the Letter of Introduction with you when you enter Canada. The Border Services officers will issue you a study permit at the port of entry. After you receive your study permit, please double check your personal information, validity, and remarks about working eligibility.)
- To apply for your study permit, visit http://www.cic.gc.ca/english/study/ for eligibility details and application instructions.
- Inform us if your study permit is approved or refused by 7 days prior to first day of classes for program. You must have your study permit approved at least five business days prior to the start date of your program. If you do not inform us by the deadline, you may not be eligible for a refund of your tuition and fees.
Refund information for new first-semester international students
New international students are required to pay 50% of Tuition prior to starting.
If you withdraw completely a minimum of five business days (Monday to Friday) prior to the first day of an Intake, you will receive a 50% refund of tuition fees.
Notification of withdrawal must be submitted in writing (letter, email or fax) to your campus physical location, and must be received by the stated deadline.
If you withdraw completely less than five business days (Monday to Friday) prior to the first day of a semester or after the start of a semester, you will receive no refund.
If you withdraw completely due to exceptional circumstances (e.g. failure to obtain a Study Permit), you may submit a petition to the Registrar’s Office for consideration of a full refund (less a $250 administrative fee). You will be required to provide documentation to support your claim. You should contact Douglas College International for assistance in this matter.
REFUNDS – Will follow PVT guidelines.
If you are coming directly from a high school in Canada, you must apply to change the conditions of your current study permit and receive the new study permit prior to beginning of your program. Your study permit for secondary school does not allow you to study at the university or college level. Visit the IRCC website for more information.
If you are transferring from a post-secondary school in Canada, you must inform IRCC of your Designated Learning Institution (DLI) change. Visit the IRCC website for more information.
If you are a one-semester exchange student, you do not require a study permit because you have been accepted into a program that is less than six months in duration. (This applies to our Weekend Courses/Short Courses)
Temporary Resident Visa: A Temporary Resident Visa (TRV), also known as an ‘entry visa,’ is used only for entry and re-entry into Canada. Only citizens of certain countries require a TRV. Find out if you need a TRV here. You may be eligible to apply for your TRV with your study permit.
eTA: Students from entry visa-exempt countries (except for U.S. citizens) must obtain an eTA to fly into Canada. Find more information here.
2. Course Schedule
Course Schedule will be provided on first day of classes, and a calendar is available for all students to see month by month.
3. Get Travel Insurance for the First 3 Months
It is mandatory to have a basic medical coverage while you are studying at any of our campuses. New international students are responsible for obtaining medical insurance coverage for the first 3 months of your arrival to Canada.
4. Register for New International Student Orientation
All international students are required to attend the New International Student Orientation. Find out more about the Orientation on our website at www.oneacademy.ca
5. Plan Your Trip to Canada for First Day of Classes
All students are expected to attend their first class of the semester for each course. If you must miss the first class, you are responsible for notifying the Academy in advance.
See full details on our Attendance Policy – via our student manual online at
6. Plan Your Accommodation
Many international students plan to live in homestay or rent their own places.
Make sure to check which location your course is and plan your accommodation accordingly!
7. Things to Do within the First Week of School
- Get your student ID card (Your passport is required) – Photo will be taken on first day of classes to get your ID card printed for you.
- Update your contact information (local address, phone, email) with your Academy Director
- Open a bank account